Length of Sessions
As needed, 1-hour sessions will include 55 minutes of exercise programming and 30 minute sessions will include 25 minutes of exercise programming. The remaining time will be used to answer questions, review skills and confirm next appointment. Please note that full fitness assessments may take 90 minutes to complete.
Personal Training Cancellation Policy
To cancel an appointment, contact the personal trainer directly, at least 4 hours in advance. Failure to do so will result in forfeiting the session.
Duet, Trio and Group Training Cancellation Policy
In the event that one partner(s) is not able to make a scheduled appointment, there are two options available: (1) reschedule the group appointment for an alternate day/time at least 24 hours in advance OR (2) keep the regularly scheduled appointment and all partner(s) will be billed for the appointment regardless of attendance.
Personal trainers will still honor the appointment in the event a client is late; however a session that begins late will end at the originally scheduled time.
All personal training sessions/packages expire one year from date of purchase.
All sessions/packages are non-refundable, unless a medical issue verified by a written note from a licensed practitioner. If dissatisfied with services, a client may request a replacement trainer through the Assistant Director, Fitness Programs.
For more information on Personal Training, please contact Jana Terborg, Assistant Director, Fitness Programs at 708-608-4493.