Policies
Doors will close immediately at start of class. Please arrive to studio 10 minutes prior to start of class to hear instructions. Space is limited to 24 participants unless otherwise stated. The instructor will make up or FitRec will refund any sessions canceled due to facility or instructor issues. Participants may be able to join the session after on-time registration ends, space permitting, for a prorated fee. Classes/programs are subject to minimums/maximums, instructor/location changes, price changes and/or cancellation at supervisor’s discretion. Summer session is subject to outdoor location change; weather permitting.

Refund/Credit Policy A 100% refund will be given for any program canceled by FitRec. A 100% refund will be given if a participant submits a refund request form to Membership Services prior to the session registration deadline. A partial credit will be given for the following two reasons: (1) medical issues along with a written note from a licensed practitioner or (2) program not appropriate for maturity/ability of participant along with verification from the program coordinator. Partial credits are based on the value of classes not attended. We require participants to submit a credit request form that must be submitted within one week of the last attended class. Late/prorated registrations are not eligible for refunds/credits.

Transfer Policy
Participants that wish to transfer to another class section within the same session need to submit a transfer form to Membership Services. Transfers need to be approved by the program coordinator before the participant can attend a different class. Transfers are not allowed from one session to another.

Drop-In Policy
Availability of drop-in registrations will be based on the number of participants enrolled in each session. Each class is subject to a different number of open drop-in spots.