As FitRec recently announced, we have upgraded our membership software and launched it TODAY. With this software comes a new user-friendly Member portal and app where members can update profile information, pay outstanding dues, register for programs, reserve a swim lane, enroll in a group fitness class, and more! Please click HERE for a printable PDF document with more information and instructions on the features you will find in the new portal.
To access the portal, you should have received an e-mail recently that provided you with a username and temporary password or a link to create your portal credentials. During the login process, you may be promoted to digitally re-sign our facility waiver. One of the changes we have made during this transition is the ability to have the primary member on an account sign one waiver for themselves and anyone under the age of 18 on their account. Anyone over the age of 18 will be required to sign their own individual waiver.
Once you have updated your password via the portal, you can also download our new FitRec Member App to have FitRec at your fingertips. With the new Member app, you will be able to use a digital barcode to check-in to the facility as well as many of the features available on the portal. Click one of these two links to download the app (look for the icon above) from your appropriate app store: Apple or Android. For step-by-step instructions on how to use the new app to make swim lane or group exercise class reservations, please click HERE
We appreciate your cooperation and understanding as we transition membership software programs and hope you find the Member portal easier to navigate and utilize to manage your FitRec account.
If you have any questions, please reach out to Membership Services at 708-608-4000 or stop by the desk on your next trip into the facility.