How can I purchase tickets?
Available 24/7 through our secure, online ordering system.
Box Office hours are Monday-Friday 10 a.m.-5 p.m., one hour prior to performance and during intermission. Summer and holiday hours vary.
Send completed order form to:
Moraine Valley Community College
9000 W. College Pwky.
Palos Hills, IL 60465-2478
In order to comply with new credit card regulations, we are no longer permitted to accept credit card data by mail or fax. If you wish to pay for your order with MasterCard, Visa or Discover, please check the box on the form and leave a daytime phone number. We then will contact you for payment information over the phone.
Can I smoke during intermission?
Effective July 1, 2015, the use or sale of all smoking and nicotine delivery systems with the exception of those certified for legal sale by the United States Food and Drug Administration for tobacco use cessation is prohibited. These prohibitions will be enforced on all leased or owned college property with the exception of those people within, or riding in, personal or non-college-owned vehicles. Tobacco products include any lighted or unlighted cigarettes, cigars, cigarillos, pipes, hookah products, and any other smoking product, including electronic cigarettes (e-cigarettes) or vapor devices. This also includes smokeless, spit or spit-less, dissolvable, or inhaled tobacco products, as well as products containing or delivering nicotine intended for human consumption, as defined in the act. There is a fine of $30 associated with this offense.
What is your policy regarding children?
Everyone entering the theater must have a ticket issued regardless of age. Children under one year old will be issued a complimentary ticket. All other children (over 1 year of age) are considered students and are therefore charged the student price. Please use your discretion regarding your children, and their ability to sit through a performance. You may be asked to take your child out of a performance if they are causing a disturbance. Some shows may contain material which is not appropriate for young children. If you are unsure call the Box Office (708) 974-5500 and a representative will be glad to help you decide.
Can I choose my seat location?
Yes, you can request a seat and the ticket representative will do their best to honor that request. However, if you need wheelchair seating you must inform the representative when ordering the tickets, as there are only certain locations where a wheelchair can be seated. Moraine Valley can provide a wheelchair if you need one, but all requests must be placed at least 24 hours in advance of the performance.
How can I reach someone who is attending a performance?
We do not have a paging system in our auditorium. If there is an emergency, please contact the Moraine Valley Police Department at (708) 974-5555.
Do you offer discounts for groups?
Yes, we offer discounts for groups of 20 or more. Schools and home schools are given a special rate with no size requirement. All groups will be given a payment plan which requires 50 percent of the payment 30 days after the reservation. The balance is due two weeks prior to the performance. At the time of reservation, we require an estimate of group size. A final count is required when the balance is due. To place a group reservation, please call the Box Office (708) 974-5500 and ask to speak to someone in group sales.
Do you serve food or drinks at the Fine and Performing Arts Center?
Concessions are sold at our concession stand during most show intermissions. Food is not allowed in the auditorium. Beverages are permitted with a lid or cap. Beer and wine are available for purchase at selected performances only.
Do you offer exchanges or refunds?
Exchanges are limited and include a $2 fee per exchanged ticket. We do not give refunds, however, you may return your tickets and we will issue a credit (minus any service charges) that can be used for any future show. Donations are accepted for unused tickets. Exchanges and donations must be requested 24-hours prior to the performance. Call the Box Office at (708) 974-5500 for more information.
How long is the performance?
Every performance has a different running time. Most performances are about two hours in length, including intermission. Call the Box Office at (708) 974-5500 the week of a specific performance for the running time.
Whom do I contact for lost and found?
First call the Box Office at (708) 974-5500. If it is not during Box Office hours, contact the campus Police Department at (708) 974-5555.
Whom do I contact regarding renting one of your venues for an event?
You may contact Manager Director Tommy Hensel at (708) 974-5492 or henselT2@morainevalley.edu to discuss rental options or request a rental package.
How can I become a volunteer at the Fine and Performing Arts Center?
We have a wonderful volunteer corps of ushers. Ushers are expected to arrive 45 minutes prior to show time and stay throughout the performance. Usher jobs include scanning tickets, handing out programs, showing people to their seats, working in the coatroom, and helping out in our concession stand during intermission. Ushers are given passes for volunteering. These passes may be exchanged for tickets to other Moraine Valley performances. Dress requirements include black pants or skirt, white shirt, and black comfortable shoes. We will provide a vest and flashlight. An usher orientation is conducted at the beginning of each season; all volunteers must attend this orientation. In addition, we host a volunteer party for all of the ushers. Please call the Box Office (708) 974-5500 if you are interested in joining the Moraine Valley Volunteer Usher Corps.