This program prepares students for careers in administrative support and first-line supervision. Depending upon a student’s area of concentration, graduates will qualify for positions as administrative assistant, legal office assistant, medical secretary, graphics and desktop publisher, web design assistant, office manager, or help desk specialist.

Students completing this program are expected to possess excellent keyboarding, proofreading, and document formatting skills; advanced computer application skills; strong communication skills; broad administrative support skills; excellent interpersonal skills; flexibility; and professionalism. Students completing this program may be expected to supervise lower-level clerical staff.

Students with work experience and advanced skills should contact the program coordinator for assessment and course substitution information. Students without prerequisite skills are expected to take the necessary additional courses. An important feature of this program is the internship/seminar component that provides on-the-job training and offers the student new to the field an opportunity to work in and evaluate a professional setting. The employer also can evaluate the student for possible full-time employment upon graduation. Students wishing to enroll in the internship/seminar should contact the internship coordinator prior to enrollment.

Program prerequisite: keyboarding skill of 40 net words per minute by touch. Students who need to reach this skill level must enroll in OSA-100 Keyboarding & Basic Formatting (3 credit hours).

What Can I Do With This Office Systems and Applications A.A.S. Degree?

This program prepares students for careers in administrative support and first-line supervision. Depending upon a student’s area of concentration, graduates will qualify for positions as an administrative assistant, legal office assistant, medical secretary, graphics and desktop publisher, web design assistant, or office manager.

Job Outlook

Employment of secretaries and administrative assistants is projected to decline five percent from 2016 to 2026. Most job openings will result from the need to replace workers who leave the occupation.

Source: U.S. Department of Labor’s Bureau of Labor Statistics

Employment of desktop publishers is projected to decline 14 percent from 2016 to 2026. Companies are expected to hire fewer desktop publishers as other types of workers—such as graphic designers, web designers, and editors—increasingly perform desktop-publishing tasks.

Source: U.S. Department of Labor’s Bureau of Labor Statistics

Stackable Certificates

Data Entry Certificate

This program prepares students to utilize a keyboard to enter data from source documents into a computer, with students completing tasks such as entering alphabetic, numeric, or symbolic keystrokes. Students learn to compile, sort, and verify the accuracy of data to be entered. Keyboarding accuracy is stressed.

Receptionist/Office Assistant Certificate

This program prepares students for positions as receptionists and office assistants. Students learn proper techniques and procedures for greeting visitors, handling incoming calls, sorting and routing incoming materials, and performing general administrative duties. Filing, document formatting, and language skills are emphasized.

Program prerequisite: keyboarding skill of 40 wpm by touch. Students who need to reach this skill level must enroll in OSA-100 Keyboarding & Basic Formatting (3 credit hours).

Gainful Employment Disclosures – 2019

Program Name: Office Assistant - Certificate

This program is designed to be completed in 12 months.

This program will cost $4,370 if completed within normal time. There may be additional costs for living expenses. These costs were accurate at the time of posting, but may have changed.

Of the students who completed this program within normal time, the typical graduate leaves with N/A* of debt.

*Fewer than 10 students completed this program within normal time. This number has been withheld to preserve the confidentiality of the students.

The following States do not have licensure requirements for this profession: Illinois

For more information about graduation rates, loan repayment rates, and post-enrollment earnings about this institution and other postsecondary institutions please click here: https://collegescorecard.ed.gov/

Microsoft Office Specialist Certificate

This program is appropriate for any individual who wishes to become proficient in computer applications to further advance his or her current position or to open doors to new opportunities in the workplace. This certificate may be applied to the Administrative Assistant certificate and the A.A.S. degree in Office Systems and Applications. Students pursuing certificates and degrees in business should consider this certificate as well. Courses in this certificate prepare students for Microsoft Office Specialist certification.

Program prerequisites: keyboarding skill of 40 wpm by touch. Students who need to reach this skill level must enroll in OSA-100 (3 credit), Keyboarding & Basic Formatting.  Students with little or no knowledge of microcomputers should also enroll in IMS-100, Personal Computer Basics.

Gainful Employment Disclosures – 2019

Program Name: Microsoft Office Specialist - Certificate

This program is designed to be completed in 16 months.

This program will cost $4,870 if completed within normal time. There may be additional costs for living expenses. These costs were accurate at the time of posting, but may have changed.

Of the students who completed this program within normal time, the typical graduate leaves with N/A* of debt.

*Fewer than 10 students completed this program within normal time. This number has been withheld to preserve the confidentiality of the students.

The following States do not have licensure requirements for this profession: Illinois

For more information about graduation rates, loan repayment rates, and post-enrollment earnings about this institution and other postsecondary institutions please click here: https://collegescorecard.ed.gov/

Medical Secretary Certificate

This program prepares students for administrative assistant positions in medical offices or in health-related industries. Students gain knowledge of administrative and receptionist duties, medical transcription, and data entry. They will be prepared to produce reports, schedule appointments, answer telephones, and interact with vendors and patients. Familiarity with medical terminology, filing procedures, and computer applications is included.

Gainful Employment Disclosures – 2019

Program Name: Medical Office Professional - Certificate

This program is designed to be completed in 16 months.

This program will cost $7,180 if completed within normal time. There may be additional costs for living expenses. These costs were accurate at the time of posting, but may have changed.

Of the students who completed this program within normal time, the typical graduate leaves with N/A* of debt.

*Fewer than 10 students completed this program within normal time. This number has been withheld to preserve the confidentiality of the students.

The following States do not have licensure requirements for this profession: Illinois

For more information about graduation rates, loan repayment rates, and post-enrollment earnings about this institution and other postsecondary institutions please click here: https://collegescorecard.ed.gov/

Administrative Professional Certificate

This program prepares students for positions as administrative assistants, executive assistants, and secretaries. Graduates acquire strong skills in computer applications, written communications, and office procedures. Keyboarding, proofreading, document formatting, and language skills are emphasized.

Program prerequisite: keyboarding skill of 40 net words per minute by touch. Students who need to reach this skill level must enroll in OSA-100 Keyboarding & Basic Formatting (3 credit hours).

Gainful Employment Disclosures – 2019

Program Name: Administrative Professional - Certificate

This program is designed to be completed in 16 months.

This program will cost $8,330 if completed within normal time. There may be additional costs for living expenses. These costs were accurate at the time of posting, but may have changed.

Of the students who completed this program within normal time, the typical graduate leaves with N/A* of debt.

*Fewer than 10 students completed this program within normal time. This number has been withheld to preserve the confidentiality of the students.

The following States do not have licensure requirements for this profession: Illinois

For more information about graduation rates, loan repayment rates, and post-enrollment earnings about this institution and other postsecondary institutions please click here: https://collegescorecard.ed.gov/

Legal Office Assistant Certificate

This program prepares students for positions as administrative assistants in a legal office. Graduates are skilled in office applications with an emphasis on advanced word processing, legal terminology and legal procedures. Graduates of this program must possess a high degree of professionalism, as well as superior keyboarding, word processing, language skills, and proofreading skills.

Program prerequisite: keyboarding skill of 40 net words per minute by touch. Students who need to reach this skill level must enroll in OSA-100 Keyboarding & Basic Formatting (3 credit hours).

Gainful Employment Disclosures – 2019

Program Name: Legal Office Professional - Certificate

This program is designed to be completed in 16 months.

This program will cost $8,960 if completed within normal time. There may be additional costs for living expenses. These costs were accurate at the time of posting, but may have changed.

Of the students who completed this program within normal time, the typical graduate leaves with N/A* of debt.

*Fewer than 10 students completed this program within normal time. This number has been withheld to preserve the confidentiality of the students.

The following States do not have licensure requirements for this profession: Illinois

For more information about graduation rates, loan repayment rates, and post-enrollment earnings about this institution and other postsecondary institutions please click here: https://collegescorecard.ed.gov/

Graphics and Desktop Publishing Certificate

This program provides skill development in beginning-level desktop publishing. Students utilize software such as Microsoft Publisher, Adobe Photoshop, Adobe Illustrator, and Adobe InDesign. This program is designed for the experienced computer user who possesses strong skills in Microsoft Windows navigation and computer application packages. It is appropriate for students who have earned a degree previously or who can prove substantial work experience. Students who are interested in beginning a career in graphics or desktop publishing and do not possess these prerequisite skills should meet with the department chair or program coordinator to plan appropriate course selections.

Multimedia Designer Certificate

This program prepares students to work in the fields of multimedia design. Students will receive training in the digital media, design, visual effects and motion graphics, animation, production development, production, and communication and information technology. Students will learn about production, editing, and layout design. Jobs in multimedia design can be found in career fields such as television or film production, animation, audio production, and set design, as well as several other multimedia and production design fields.

Program prerequisite: keyboarding skill of 40 net words per minute by touch. Students who need to reach this skill level must enroll in OSA-100 Keyboarding & Basic Formatting (3 credit hours).

Gainful Employment Disclosures – 2019

Program Name: Multimedia Designer - Certificate

This program is designed to be completed in 12 months.

This program will cost $5,300 if completed within normal time. There may be additional costs for living expenses. These costs were accurate at the time of posting, but may have changed.

Of the students who completed this program within normal time, the typical graduate leaves with N/A* of debt.

*Fewer than 10 students completed this program within normal time. This number has been withheld to preserve the confidentiality of the students.

The following States do not have licensure requirements for this profession: Illinois

For more information about graduation rates, loan repayment rates, and post-enrollment earnings about this institution and other postsecondary institutions please click here: https://collegescorecard.ed.gov/

Website Designer Certificate

This program is designed for the computer user who has strong skills in Microsoft Windows navigation and computer applications packages. Students who are interested in beginning a career in website design and who do not possess these prerequisite skills should meet with the department chair or coordinator to plan appropriate course selection.

Program Details

Program NameType of CredentialCurriculum CodeDepartment or Division
Data EntryCertificate1317Information Management Systems
Graphics and Desktop PublishingCertificate1312Information Management Systems
Help Desk SpecialistCertificate1311Information Management Systems
Microsoft Office SpecialistCertificate1456Information Management Systems
Receptionist/Office AssistantCertificate1214Information Management Systems

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Konnor Parrish (Oak Lawn), shared his educational journey while on a panel for the Illinois Project Lead the Way meeting.

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Questions?

Questions regarding our Office Systems and Applications program can be directed to Cathy Predl using the form below.