|
Frequently Asked
Questions
How do I get my student e-mail address?
Your student e-mail address will be printed on the class schedule you receive in the mail.What if I don’t know my username/student
e-mail address?
If you don’t have your student e-mail address that was printed on the class
schedule you receive in the mail, contact Moraine Valley at
(708)
974-5757
or
helpdesk @ morainevalley.edu.
Why do I have a Moraine Valley
Community College official student e-mail address?
You are automatically assigned your official e-mail address when you enroll in
an MVCC course. Students will be required to use their college-issued e-mail
address to communicate with their instructors, so faculty will easily be able to
distinguish a student’s e-mail from spam.
|
|
ATTENTION
STUDENTS |
|
**For
security reasons, students should NOT select the
“Remember me on this computer” or “Remember my
password” on computers accessed in public locations.
Closing the browser window will not remove your personal
information from the screen if these options are selected. |
|
|
Faculty will determine how electronic forms of communication (i.e., e-mail) will
be used, in their classes and will communicate their requirements in the course
syllabus or by other means. Faculty can, therefore, make the assumption that
students' official @student.morainevalley.edu accounts are being accessed, and
faculty can use e-mail for their classes accordingly.
It is recommended that students routinely check this e-mail account.
What is my official student e-mail
address?
Your official student e-mail address is Username@student.morainevalley.edu,
where Username is your unique MVCC network identifier. The format of the
Username will be the student's full last name, followed by the first letter of
their first name, and possibly numbers.
For example,
“Dave Smith” might have the e-mail address of:
“smithd111@student.morainevalley.edu”
How do I access my official student
e-mail account?
You can use your Web browser to go to Student
E-mail.
Can I pick my Username?
No. Usernames are automatically generated and assigned.
Can I change my official college e-mail
address?
No, each student is automatically assigned an official college e-mail address.
What is my initial password?
Your initial password will be your birth date. For example, if your birthday is
November 7, 1985, your password would be “11071985”. You will immediately be
required to change this password at your first login.
How can I change my password?
When you are logged into your e-mail account, you can click on the options link
at the upper right corner of the page. Select “View and edit your personal
information” link.
What if I forget my password?
Students can use the “Forgot your password?” link under the login box on the
Live.edu page. If no alternate e-mail address was given for the account,
students must contact the Help Desk to have their passwords reset.
Can I have official college e-mail sent
to some other address?
Yes, students are able to forward their mail to another account. Students will
find this option setting in Live.edu. All official college e-mail will always be
sent to your Username@student.morainevalley.edu address. While the manner in
which e-mail is accessed is left to the student's discretion, it is recommended
that students access the e-mail sent to their MVCC account directly from their
Username@student.morainevalley.edu account and not forward/redirect their
e-mail. There are considerable risks in forwarding/redirecting e-mail from the
student's official college e-mail address to another e-mail address.
Forwarded/redirected messages may be delayed, lost in transit at various points
along the Internet, or rejected by the targeted mailbox.
Is there a mailbox storage limit?
Yes, the limit is set to 5 gigabytes.
How do I know I am over limit?
A warning e-mail will be sent when a student approaches the 5 GB limit. Students
will not receive any more e-mail or be able to send e-mail until some items are
deleted. It is the student’s responsibility to manage this storage on a
consistent basis to ensure that there is ample storage available to continue to
receive e-mail sent by the college. Not having storage available is not an
acceptable excuse for not receiving communications from the college.
How can I determine the size of my
mailbox?
The current size of your mailbox appears at the top of the window when you are
logged in.
How long can I keep my official student
e-mail account?
As long as you are an MVCC student, you have an official student e-mail account.
Once you leave the college, your student e-mail account will remain active for
180 days.
Need help?
Contact: helpdesk @ morainevalley.edu | 
