Moraine Valley Community College || Student Email || Email Age Verification for Students

Email Age Verification for Students

When you log into your student email account, you will be prompted to confirm your name, address and birth date.

If you enter the wrong birth date (under 13 years of age), then your account will be put into a locked state until you verify your age with Microsoft.

You have three methods for verifying your age:

Option 1 - Provide your credit card number online

  • Visit the following Account Services website: http://account.live.com.
  • Sign in to your Office 365 ID by using your sign-in name and password.
  • When you are prompted with the message "You need permission to use MSN," select "I'm an adult. Why am I seeing this page?"
  • Follow the instructions to provide your credit card information. When you complete this process, your account no longer will be considered a child's account.
  • Note: No charge is made to your credit card, and the Office 365 ID discards your credit card number as soon as the number is verified. As part of the verification process, a temporary $1 hold is put on your credit card account. This hold is not a charge, and it is removed from your account in a way determined by your credit card issuer's policy.

Option 2 - Send a fax
Fax the following verifiable information to the Microsoft fax number - (425) 936-7329:

  • Your complete account name. This is the email address that you use to sign in to Office 365 ID.
  • The ticket number: 110082749105874.
  • Add the following text to the top of your fax: ATTN: Office 365 ID CHILD AGE VERIFICATION (WLICAV).
  • The first name and the last name that is on file for the account.
  • The city, state, and ZIP code or postal code for the account.
  • A photocopy of official identification that includes your birth date, such as a driver's license, a state-issued ID card, or a national passport. This information is used only to verify that your age is not under 13 and to confirm your identity.
  • A valid e-mail address where we can contact you.

Option 3 - Send postal mail
Mail the following verifiable information:

  • Your complete account name. This is the e-mail address that you use to sign in to Office 365 ID.
  • The ticket number: 110082749105874.
  • Add the following text to the top of your sheet: ATTN: Office 365 ID CHILD AGE VERIFICATION (WLICAV).
  • The first name and the last name that is on file for the account.
  • The city, state, and ZIP code or postal code for the account.
  • A photocopy of official identification that includes your birth date, such as a driver's license, a state-issued ID card, or a national passport. This information is used only to verify that your age is not under 13 and to confirm your identity.
  • A valid e-mail address where we can contact you.

Mail the information to:
Kids Passport Age Verification
Microsoft Corporation
1 Microsoft Way
Redmond, WA 98052

After this information has been verified, you will receive an email message informing you of the change to your account status.

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