Technical Sales and Service Representatives
Associate in Applied Science Degree
Curriculum code 1410
Course Requirements                    Business Web site

The Technical Sales and Service Representative Program at Moraine Valley Community College can prepare you for a career in technical sales and service for companies who make, sell or service equipment that is based on microcomputer technology. The program combines computer instruction with business sales and marketing classes for a well-rounded experience.

You will have the advantage of hands-on computer experience in the college's Center for Contemporary Technology.

An internship is included in this program, which allows you to gain work experience, make employment contacts and work with others in the field.

This program is intended to lead to employment. If you are considering transferring to a four-year college or university using the courses from this program, make an appointment with an academic advisor to review your options.

Recent high school graduates may be eligible for college credit for selected vocational skills courses completed in high school. (See Tech Prep information in the college catalog.)

Nature of Work—Technical sales and service graduates are prepared for sales positions at companies that make, sell or service microcomputer equipment.

Related Job Titles—Account manager/executive, technical support, software salesperson, inside salesperson, counter sales agent, customer service representative, computer salesperson, sales representative.

Employment Outlook—Employment of service sales representatives is expected to grow much faster than the average occupation. However, the projected growth of particular service industries varies. Computer service sales representatives will increase much faster than average.

According to the Occupational Outlook Handbook 2002-2003, earnings vary widely by occupation and experience. The median income for customer service representatives was $24,600. In 2001-2002 the Job Placement Center listed 25 full-time postings, with an average salary of $11.11 per hour.

For job listings and job placement assistance, contact the Job Placement Center in the Center for Contemporary Technology, T904, (708) 974-5737.