New Supervisors

Meeting the Challenges
Training our Workforce
As global competition increases and we face the challenge of baby boomers retiring, new supervisors must be developed to lead us through the 21st century. Supervisors are often put in their positions because of their technical expertise. This program gives new supervisors the skills necessary to succeed with the people part of the job, as well as manage their time, delegate work and build their team.

Modules will be offered publicly on the Moraine Valley campus or can be brought to your facility as customized training. Training can be offered as half-day or full-day sessions, best suiting the needs of your organization.

Training focuses on:

• Transition to Supervisor
• Supervisory Best Practices
• The Leader Within You
• Effective Delegation
• Building Winning Teams (part 1)
• Building Winning teams (part 2)
• Performance Management
• Employee Development

Call today and let us work with you to build your supervisors into all that they can be, as well as contribute to their professional success and your company’s bottom line!

To schedule an appointment to discuss your needs, or to set up customized training for your employees, contact Nancy Glickman, Workforce Development and Community Services, at (708) 974-5386 or glickman@morainevalley.edu.

The following modules are interactive and experiential utilizing discussion, role play, case studies, and workplace scenarios to demonstrate the following concepts:

Module 1: Transition to Supervisor

• Define role of supervisor
• Identify challenges of new supervisor
• Legal regulations – federal and state

Module 2: Supervisory Best Practices

• Supervising co-workers
• Best practices communicating to subordinates
• Time management for supervisors
• Celebrating team diversity

Module 3: The Leader Within You

• Discuss difference between managers and leaders
• Leadership traits
• Communicating vision
• Building relationships with key people
• Finding a mentor

Module 4: Effective Delegation

• Defining delegation
• Identifying benefits of delegation
• Overcoming barriers of delegation
• Improving speed and efficiency of delegation

Module 5: Building Winning Teams (part 1)

• Define types of teams
• Stages of teams
• Communication – speaking/active listening
• Identifying team roles and responsibilities
• Establishing team mission
• Establishing guidelines

Module 6: Building Winning teams (part 2)

• Conducting effective team meetings
• Resolving conflict
• Diversity on teams
• Making group decisions
• Motivating teams
• Building trust and respect
• Accountability and shared consequences
• Providing effective leadership

Module 7: Performance Management

• Setting goals to better meet customer needs
• S.M.A.R.T. goals
• Aligning goals to company mission and vision
• Communicating goals
• Monitoring progress against goals
• Preparing for performance appraisals

Module 8: Employee Development

• Identifying skill gaps
• Determining if gap is behavioral or training need
• Creating employee development plans
• Monitoring employee progress and career opportunities
• Providing constructive feedback
• Coaching/counseling
• Importance of documentation
• Identifying and flowing company policy