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Community Orientation
Information for Using Your
Medical Insurance
- A list of doctors and hospitals that more
easily accepts the group medical insurance is available in our office. You
may choose to use one of these, or any doctor or hospital of your choice.
- Consult a doctor for an injury or sickness,
or visit the nearest hospital for emergencies. Follow the doctor's advice.
- Be sure to bring your insurance card when
you visit a doctor or hospital. Carry your insurance card with you in your
wallet.
- During a doctor's visit, you will usually
have to pay the entire medical bill. If your doctor is on the preferred
doctors list, they may allow you to pay your $20 co-payment rather than the
entire bill.
- Request an ITEMIZED bill from the doctor's
office.
- Complete the claim form in full with all the
related information requested. Make sure to sign and date the claim form.
- Submit your claim form and itemized bill to
the insurance company within 30 days, by fax or mail. The insurance company
will send you a refund.
- If you receive additional medical bills for
the same visit, send to the insurance company immediately. No additional
claim form is needed.
Before mailing, be sure to make photocopies of
all medical bills and the claim form, for your own records.
Mail Claim Form with all bills and
receipts to:
AMA Associates
P.O. Box 659570
San Antonio, Texas 78265-9570
Telephone: 1-800-456-7480
Fax Claim to:
1-210-822-4113
The local office representative may be able to
answer specific questions regarding your claim, but wait a few weeks after
submission to be sure there is sufficient processing time.
Local Office:
Westpoint Insurance Company
5625 West 79th Street
Burbank, IL 60459
(800) 318-7709
Fax (708) 636-1915
E-mail: terri@westpointinsurance.com |
